WYOMING RELAY CUSTOMER PROFILE

If you already have a Customer Profile account, click here.

 

The Wyoming Relay Customer Profile form allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers

  • Emergency numbers

  • Preferred gender of Communication Assistant

  • Announcing relay service

 

As a consumer, you have flexibility in updating your preferences at any time

HOW TO SET UP YOUR CUSTOMER PROFILE

Below are two options for obtaining and filling out your Customer Profile:

CUSTOMER PROFILE ONLINE

You can fill out the form online.  (Click here to "How Do I Get In My Customer Profile )

Click here to download instructions

CONTACT CUSTOMER SERVICE

You can set up your Customer Profile by contacting Wyoming Relay Customer Service at:
 

  • (888) 694-4450 (TTY/Voice/VCO)

  • (800) 676-4290 (Español - TTY/Voz)

  • (877) 787-1989 (Speech-to-Speech only)

  • accessibility@sprint.com (Email)​

 

Representatives will take your request and can set up your account while you are on the phone or send you a form to complete.

 

They are also available to answer any questions you may have.

 

HOW DO I GET IN MY CUSTOMER PROFILE?


Click here to download instructions

Go to mysprintrelay.com

Log in with your username and password.

Click Sign In

Click Customer Profile in the upper right corner of the Sprint IP screen.

You are now on the Customer Profile.

There are 11 tabs on the left side
as follows:

  • IP Relay Numbers

  • Emergency Location

  • Frequently Dialed

  • Call Preferences

  • Notes

  • Speech to Speech 

  • Emergency Numbers

  • Permissions

  • Personal Information

  • Account Security

  • Print Customer Profile

CapTel is a registered trademark of Ultratec, Inc.  

© 2019 Wyoming Department of Workforce Services
A proud partner of the AmericanJobCenter network - All Right reserved.