WYOMING RELAY CUSTOMER PROFILE

If you already have a Customer Profile account, click here.

 

The Wyoming Relay Customer Profile form allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers

  • Emergency numbers

  • Preferred gender of Communications Assistant

  • Announcing relay service

 

As a consumer, you have flexibility in updating your preferences at any time

User-Account-Screen-laptop.png

HOW TO SET UP YOUR CUSTOMER PROFILE

Below are two options for obtaining and filling out your Customer Profile:

1. Online
CUSTOMER PROFILE ONLINE

You can fill out the form online.  (Click here to "How Do I Get In My Customer Profile )

Click here to download instructions

2. Print & Mail
CONTACT CUSTOMER SERVICE

You can set up your Customer Profile by contacting Wyoming Relay Customer Service at:
 

  • (888) 694-4450 (TTY/Voice/VCO)

  • (800) 676-4290 (Español - TTY/Voz)

  • (877) 787-1989 (Speech-to-Speech only)

  • accessibility@sprint.com (Email)​

 

Representatives will take your request and can set up your account while you are on the phone or send you a form to complete.

 

They are also available to answer any questions you may have.

 

HOW DO I GET IN MY CUSTOMER PROFILE?


Click here to download instructions

1. Online

Go to mysprintrelay.com

Log in with your username and password.

Click Sign In

useraccount-signin.jpg
2. Print & Mail

Click Customer Profile in the upper right corner of the Sprint IP screen.

Click ACCOUNT 2.jpg
3-green.png

You are now on the Customer Profile.

There are 11 tabs on the left side
as follows:

  • IP Relay Numbers

  • Emergency Location

  • Frequently Dialed

  • Call Preferences

  • Notes

  • Speech to Speech 

  • Emergency Numbers

  • Permissions

  • Personal Information

  • Account Security

  • Print Customer Profile

Customer-Profile-screen.jpg