WYOMING RELAY CUSTOMER PROFILE

If you already have a Customer Profile account, click here.

 

The Wyoming Relay Customer Profile form allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers

  • Emergency numbers

  • Preferred gender of Communication Assistant

  • Announcing relay service

 

As a consumer, you have flexibility in updating your preferences at any time

HOW TO SET UP YOUR CUSTOMER PROFILE

Below are two options for obtaining and filling out your Customer Profile:

CUSTOMER PROFILE ONLINE

You can fill out the form online.  (Click here to "How Do I Get In My Customer Profile )

Click here to download instructions

CONTACT CUSTOMER SERVICE

You can set up your Customer Profile by contacting Wyoming Relay Customer Service at:
 

  • (888) 694-4450 (TTY/Voice/VCO)

  • (800) 676-4290 (Español - TTY/Voz)

  • (877) 787-1989 (Speech-to-Speech only)

  • accessibility@sprint.com (Email)​

 

Representatives will take your request and can set up your account while you are on the phone or send you a form to complete.

 

They are also available to answer any questions you may have.

 

HOW DO I GET IN MY CUSTOMER PROFILE?


Click here to download instructions

Go to mysprintrelay.com

Log in with your username and password.

Click Sign In

Click Customer Profile in the upper right corner of the Sprint IP screen.

You are now on the Customer Profile.

There are 11 tabs on the left side
as follows:

  • IP Relay Numbers

  • Emergency Location

  • Frequently Dialed

  • Call Preferences

  • Notes

  • Speech to Speech 

  • Emergency Numbers

  • Permissions

  • Personal Information

  • Account Security

  • Print Customer Profile

© 2020 Wyoming Department of Workforce Services. A proud partner of the AmericanJobCenter network - All Right reserved.  

SPRINT CAPTEL: FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademark of Ultratec, Inc.  

Contact Wyoming Relay