Customer Profile
If you already have a Customer Profile account,
The Wyoming Relay Customer Profile form allows consumers to list their preferences for calls, such as:
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Frequently dialed numbers
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Emergency numbers
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Preferred gender of Communications Assistant
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Announcing relay service
As a consumer, you have flexibility in updating your preferences at any time
How to Set Up Your Customer Profile
Below are two options for obtaining and filling out your Customer Profile:
Customer Profile Online
You can fill out the form online. (Click here to "How Do I Get In My Customer Profile )
Click here to download instructions
Contact Customer Service
You can set up your Customer Profile by contacting Wyoming Relay Customer Service at:
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(888) 694-4450 (TTY/Voice/VCO)
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(800) 676-4290 (Español - TTY/Voz)
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(877) 787-1989 (Speech-to-Speech only)
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access@t-mobile.com (Email)
Representatives will take your request and can set up your account while you are on the phone or send you a form to complete.
They are also available to answer any questions you may have.
How do I get in my CustomerProfile?
Click to download instructions
Click Customer Profile in the upper right corner of the IP Relay screen.
You are now on the Customer Profile.
There are 11 tabs on the left side
as follows:
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IP Relay Numbers
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Emergency Location
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Frequently Dialed
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Call Preferences
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Notes
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Speech to Speech
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Emergency Numbers
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Permissions
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Personal Information
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Account Security
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Print Customer Profile
