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Customer Profile

If you already have a Customer Profile account, 

go to next section.


The Wyoming Relay Customer Profile form allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers

  • Emergency numbers

  • Preferred gender of Communications Assistant

  • Announcing relay service


As a consumer, you have flexibility in updating your preferences at any time


How to Set Up Your Customer Profile 

Below are two options for obtaining and filling out your Customer Profile:

1. Online

Customer Profile Online

You can fill out the form online.  (Click here to "How Do I Get In My Customer Profile )

Click here to download instructions

2. Print & Mail

Contact Customer Service

You can set up your Customer Profile by contacting Wyoming Relay Customer Service at:

  • (888) 694-4450 (TTY/Voice/VCO)

  • (800) 676-4290 (Español - TTY/Voz)

  • (877) 787-1989 (Speech-to-Speech only)

  • (Email)​


Representatives will take your request and can set up your account while you are on the phone or send you a form to complete.


They are also available to answer any questions you may have.


How do I get in my CustomerProfile?

Click to download instructions

1. Online

Go to

Log in with your username and password.

Click Sign In

2. Print & Mail

Click Customer Profile in the upper right corner of the IP Relay screen.


You are now on the Customer Profile.

There are 11 tabs on the left side
as follows:

  • IP Relay Numbers

  • Emergency Location

  • Frequently Dialed

  • Call Preferences

  • Notes

  • Speech to Speech 

  • Emergency Numbers

  • Permissions

  • Personal Information

  • Account Security

  • Print Customer Profile

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