DeafBlind caller with a TeleBraille

People who are deafblind or have low vision can use a TTY and/or TeleBraille device to type words to the Communications Assistant who then speaks the typed words to the other caller, and types all spoken words back to the deafblind caller. The average typing speed is slower than traditional TTY relay, and can be modified to as slow as 5 words per minute.

English-to-Spanish and Spanish-to-English translations are also available for TeleBraille Relay customers.

TeleBraille Relay is not compatible with PBX systems
or digital landlines; a dedicated analog landline
must be used.

TeleBraille Relay Service

711 or
800-877-9965 (English)
800-829-2783 (Spanish)

How Does TeleBraille Relay Work?

The other party's conversation to a deafblind caller goes through the Communications Assistant.

The Communications Assistant types the other party's conversation to the deafblind caller.

The deafblind caller reads the conversation through a TeleBraille device.

How TeleBraille Relay works diagramn
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Video

Customer Profile

Customer Profile online on a laptop's screen

The Wyoming Relay Customer Profile form allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers

  • Emergency numbers

  • Preferred gender of Communications Assistant

  • Announcing relay service

 

As a consumer, you have flexibility in updating your preferences at any time.

Learn more on how to set up your customer profile.