People who are deafblind or have low vision can use a TTY and/or TeleBraille device to type words to the Communications Assistant who then speaks the typed words to the other caller, and types all spoken words back to the deafblind caller. The average typing speed is slower than traditional TTY relay, and can be modified to as slow as 5 words per minute.

English-to-Spanish and Spanish-to-English translations are also available for TeleBraille Relay customers.

TeleBraille Relay is not compatible with PBX systems or digital landlines; a dedicated analog landline must be used.

TELEBRAILLE RELAY SERVICE

711 or 800-877-9965

HOW DOES TELEBRAILLE RELAY WORK?

The other party's conversation to a deafblind caller goes through the Communications Assistant.

The Communications Assistant types the other party's conversation to the deafblind caller.

The deafblind caller reads the conversation through a TeleBraille device.

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CUSTOMER PROFILE

The Wyoming Relay Customer Profile form allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers

  • Emergency numbers

  • Preferred gender of Communications Assistant

  • Announcing relay service

 

As a consumer, you have flexibility in updating your preferences at any time.

Click here to learn how to set up your customer profile.

© 2020 Wyoming Department of Workforce Services. A proud partner of the AmericanJobCenter network - All Right reserved.  

SPRINT CAPTEL: FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademark of Ultratec, Inc.  

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