How To Schedule RCC?

Relay Conference Captioning (RCC) is available:

  • 8:00 AM to 8:00 PM - Monday through Friday

  • 8:00 AM to 2:00 PM - Saturday

The minimum system requirements:

  • Internet Explorer, Chrome, Firefox, or Safari, with cookies and JavaScript enabled

  • Microsoft Windows 10 or newer, or OS X

  • A high-speed Internet connection is required

How to Cancel a Scheduled RCC Event

We understand cancellations or event changes may occur. 

Follow these guidelines to cancel or make changes to a scheduled event:

  1. Respond to the original RCC email confirmation for cancellations or event changes.

  2. Each event must be canceled at least 24 hours before the start of the event.

  3. When multiple event requests are submitted (i.e. for a multi-day conference or workshop), a unique ID is created for each request. In order to cancel the event, each request must be cancelled separately. Cancel by replying to the confirmation email for the specific day(s) that need to be cancelled.

Scheduling an RCC Event

  • Make an appointment at least 48 hours (two working days) in advance to guarantee the service

  • Go to wyomingrcc.com or click the Book an Event button (see above right). 

 

  • Fill out required information on the online form, including (1):

    • Name and contact information

    • Check both to verify your agreement and hearing loss 

    • Wyoming contact phone number
      (i.e. mobile, home, work)
       

  • Fill out your event information such as (2):​

    • Teleconference phone number and access code

    • Web Conference URL (optional)

    • Name of event or subject matter

    • Date and time of event

  • Choose Transcript Options (3):

    • Retain a copy of the transcript on a server, or 

    • Destroy a transcript after an event to protect your confidentiality
       

  • Choose Participant Options (4):

    • Choose to allow participants to view a transcript only,

    • Both view and save, or 

    • Not to view or save a transcript
       

  • Click the Submit button  (5)

  • An e-mail confirmation is sent within one business day including an URL link that will link to the RCC site on a scheduled date.

Book an Event online form