Internet Protocol (IP) Relay Service allows deaf or hard of hearing people to place relay calls via a computer, laptop, tablet or phone with Internet access or mobile IP app. Functioning much like TTY Relay Service, the caller types, and the operator reads the words aloud to the other party and types back what is said.

International calls are not allowed through IP Relay.

Non-registered callers are unable to make or receive IP relay calls.  Register at


For more information about an IP relay service and mobile IP app, visit the website.


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SPRINT CAPTEL: FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademark of Ultratec, Inc.  

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