VIDEO-ASSISTED SPEECH-TO-SPEECH

711 or 877-787-0503

Video-Assisted Speech-to-Speech (VA-STS) utilizes video conferencing technology to provide the STS Communication Assistant with visual cues during the conversation which can improve the quality of your call.

The Communication Assistant repeats the STS user's spoken words but how much is revoiced is up to the STS user; all of the conversation or only what's not understood.

HOW DOES VA-STS RELAY WORK?

Coming soon

HOW TO USE VA-STS

To make a VA-STS call, dial the Wyoming Relay STS toll-free number (877-787-0503) or 711 and request VA-STS. The communication assistant will initiate a one-way video session to you and then dial the person you want to call using standard STS procedures.

 

STS Customer Service (877-787-1989) can provide you additional information on equipment requirements and call procedures.

 

To access from a computer or laptop,  
click here to download instructions

 

STS CUSTOMER PROFILE

My Profile (known as Customer Profile) allows STS users who access relay through a toll-free number to submit their user preferences such as:

  • Contact information

  • Emergency numbers

  • Conversation preferences

  • Speed dial numbers

  • Customer notes

STS users will have the flexibility of updating their user preferences as needed. User information is confidential and secure.

Click here to learn how to set up your customer profile.

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