HOW CAPTIONED TELEPHONE SERVICE (CAPTEL) WORKS

​A person with hearing loss places a call in the same way as dialing a traditional phone – with confidence. You can relax and enjoy your conversations again!

As you dial, the phone automatically connects to a captioning service allowing you to read everything said while you also listen.

HOW DOES CAPTEL WORK?

The CapTel user speaks directly to the other party using a CapTel phone. 
 

The other party speaks directly to the CapTel user, with all of his words transcribed by a trained operator into text using voice-recognition technology. ​
 

The CapTel user listens with his residual hearing and reads the conversation on the CapTel display screen.

VIDEOS

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CapTel is a registered trademark of Ultratec, Inc.  

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